Resource Library

E9-1-1 Overview

The 9-1-1 infrastructure was designed in the 1970s for circuit-switched wireline, and is inadequate for many of today’s commonly used communication technologies, like VoIP, wireless, text, video and telematics. The safety repercussions created by the limited infrastructure have forced the 9-1-1 community to take a look at how to transition 9-1-1 systems to fully address the myriad forms of communication in use today by the public. Click here to learn more about the current E9-1-1 Mandates from the Federal Communications Commission, as well as links to other industry bodies.

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Selecting an E9-1-1 Provider

You have several choices in E9-1-1 providers. Click here for an overview of the key questions to ask your potential E9-1-1 provider as you move through the selection process.

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